Shipping policy
Shipping Policy
Thank you for shopping with us! Please read our shipping information carefully so you know what to expect.
Processing Time
All orders are processed within 1–3 business days. Custom or personalized items may take up to 5–7 business days.
Shipping Times
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Standard Shipping: 10–25 business days
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Expedited Shipping: 5–12 business days
Delivery times may vary depending on your location and customs processing for international orders.
Shipping Costs
Shipping costs are calculated at checkout based on weight, size, and destination. Free shipping may apply for orders over a certain amount.
Order Tracking
Most orders come with a tracking number. Please allow a few days for tracking information to update.
Delays & Issues
Some orders may be delayed due to customs, carrier issues, or high demand. If your order hasn’t arrived within the estimated timeframe, contact us and we’ll help resolve it.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days. We’ll work with our suppliers and carriers to replace or refund your order.
International Orders
For international orders, buyers are responsible for any customs fees, import taxes, or duties. Delivery times may vary depending on your country’s postal system.
All products ship directly from our suppliers, which may take longer than local shipping. We appreciate your patience!